MUR 0Negotiable

ICON SOLUTIONS
Mauritius, Moka, REDUIT,
Monday, December 3, 2018 at 10:09:08 AM Mauritius Standard Time
Job Type IT TECHNICIAN
Description

IT Technicians
Responsibilities
- Respond and update of customer queries within an established timeframe using established procedures
- Maintain and update knowledge and solution databases
- Provide support to customers and end users for both software and hardware needs
- Actively participate in process improvement
- Actively research new technology and applications pertaining to business activities
- Reading and comprehension of technical documentation
- Working with end-users to diagnose and resolve technical issues
- Need to have an on site experience.

Requirements:
- Current Professional Certification (Comp TIA A+, Network + security +)
- Previous experience servicing, supporting and ordering hardware (eg workstation need and printers, etc)
- Previous experience configuring and troubleshooting networks
- Knowledge and previous experience in installation and maintenance of multiple server-side operating systems (Windows, Unix, Linux)
-Previous experience configuration and support of Microsoft Windows and Microsoft Office Suite
- Outstanding knowledge of multiple hardware and software applications

Qualities:
- Strong analytical skills
- Highly Adaptable
- Must be a Team Player
- Must possess strong time-management skills (including an exemplary record of attendance and punctuality)
- Able to multi-task
- Highly Organized (Accurate and precise in work functions)
- Holder of a Valid Manual Driving licence.

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